Legal information
Impressum von MORELOVE: Anbieter, Anschrift, Handelsregister, USt-IdNr. und Kontaktdaten unseres Onlineshops. So erreichen Sie uns.
Company details
- JResult B.V.
- Private limited company (B.V.) under Dutch law
- Trading name
- MORELOVE (more-love.co.uk)
- Registered address
- Acacialaan 20-22, 1185 RE Amstelveen, Netherlands
- Registration with the Dutch Chamber of Commerce (Kamer van Koophandel)
- 83907068
- VAT identification number
- NL863028834B01
- Director
- Robin Buren
- Contact
- info@more-love.co.uk
Phone / WhatsApp: +31 6 11770046 - Hosting
- Cloud86 BV, Lavendelheide 21-108, 9202 PD Drachten, Netherlands · +31 970 1025 2102 · info@cloud86.io
Disputes: the European ODR platform for online disputes ceased to exist on 20 July 2025. Do you have a complaint? Please contact us and we will work with you to find a solution.
Cancel the contract here · Batteries and electrical equipment
About our reviews
The ratings on this website come from Trustpilot, an independent review platform. We invite customers to write a review after their order. In addition, anyone can post a review on Trustpilot; therefore not every review is linked to a verified purchase. Trustpilot checks reviews for misuse. We cannot edit or remove reviews and we display the average of all reviews, including the negative ones.
Product reviews on our product pages come from our own customers. After delivery, we ask every buyer once by email to write a review, not just satisfied buyers. Buyers who write a review receive a one-time 5% discount code as a thank-you, regardless of whether the review is positive or negative; such reviews are marked. Only reviews from proven buyers receive the “verified owner” label. We also publish critical reviews and remove only spam, insults and personal data.
Ratings from buyers at other online shops
For some of our products we show reviews and experiences from buyers at other online shops: Amazon, bol.com and PinkCherry. These are not reviews from MORELOVE customers. This is always stated next to the stars, together with the number of reviews.
Source and verification: we show the average and the number of reviews as those shops display them on their product page. MORELOVE does not check whether those reviews come from genuine buyers. Each shop does that according to its own rules; Amazon, for example, marks reviews from a verified purchase.
Calculation: the average we show is weighted by the number of reviews per shop. How many reviews come from which shop is shown in the overview on the product page.
What we don't count: reviews that apply to several versions, sizes or models together, reviews that we cannot link with certainty to exactly this product, and reviews from the manufacturer itself or from shops belonging to the same group as the brand. A different colour of the same model does count.
Pros and cons: we summarise them in our own words, without quotes. We show positive and negative points and state for each point at which shop and how often it was mentioned. If reviewers received the product for free, for example through the Amazon Vine programme, we mention that.
Up to date: every overview shows the reference date. We update the data regularly. We don't show scores older than twelve months. If the average is below 3 stars, we don't show stars or a score, but we do show buyers' experiences (pros and cons).
Our own customer reviews: as soon as a product has at least five reviews from our own customers, we show those stars. Reviews from our customers and from other shops are never averaged together.
